- MIX with your people. Get to know them and listen to them.
- WANT the best for them; have a vision for them, even if they can’t see this vision for themselves.
- SHOW that you care for them; be transparent with your emotions.
- HELP them with their problems. Do something for them they cannot do themselves.
- WHEN they reveal their confidence in you and your vision–
- INVITE them deeper and higher, GIVE them ownership and responsibility.
The simple power of these six steps calls for deep meditation:
MIX: Who are your people? When/where/how are you regularly mixing with them.
I’m beginning with my own immediate family. Beyond that, I’m not sure. But I know that ‘Mixing’ requires listening, setting aside my own agenda. It requires at least three people in conversation and is best done over food.
WANT: What is your vision for your people? How are you giving them glimpses of your vision?
Mixing with people is not enough. I need to have a vision of them and their future. The vision must be simple, clear, powerful and good.
SHOW: How strong are your emotions for your people? What emotions do you let them see from you? When and where do you show your emotions?
I’m shy. I tend to hold my emotions back from the people that I love the most. Why? There is much power in sharing genuine feelings.
HELP: What challenges, frustrations and concerns do your people have What skills and resources are you willing to employ to help your people?
My vision is not a vision of me. It’s a vision of them. Change begins at ground-level. Below ground-level. Exceptional leadership is about getting my hands dirty. Where are my people stuck?
WHEN: Do you have enough humility to accept the confidence of your people? Can you be vulnerable enough to lead their hearts?
All other steps have been things that I can do. This step requires vulnerability. I must not close myself off in an ivory tower. I must be humble enough and brave enough to give opportunites for my people to speak their allegiance. This, I feel, is the scariest step of all!
INVITE/GIVE: Do you have a simple ‘method’ for your people to follow? Can you give specific tasks that are tailored to the abilities of individuals?
I need to be able to package my vision in simple, practical, day-to-day terms. The power comes, not from the grandness of high concept, but from ordinary, human interactions and habits.
